I am out of ideas of what the problem could be. That is a temporary fix and i cannot do that because my printer is in a different room as my desktop. The only way I am able to get it to scan on my desktop is by plugging in the USB cable. I've also tried completely uninstalling VueScan using RevoUninstaller and nothing has worked so far. So, VueScan does recognize the printer on the network. I've tried disconnecting the printer from the network and opening VueScan and a message pops up right away saying it cannot find a printer. VueScan doesn't seem to have a problem recognizing the printer (the printer name shows up on the homepage). The problem only comes when I try to scan wirelessly. If I connect the printer to the desktop via USB, VueScan scans no problem. In fact, if I try and print something from say Word, it prints no problem. The printer is added to my desktop as a device and it has proper drivers installed. On my desktop, VueScan just freezes when I hit Scan and I have to literally go to Task Manager each time to close the program. I can scan at a moment's notice with the same software. My two other laptops are working fine no problem. My desktop is a Dell XPS Studio running Win7 Ultimate 圆4. I was using it for months when all of a sudden it started freezing on my desktop. I'm very happy with the software works great and I use it on both my laptops and my desktop. Hi, I have an HP Premium C310 printer but I hate the HP software that comes with it.
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